Business and Administration
Apprenticeship Programme - Level 2

The course covers communication, handling information, customer relations, diary systems, booking travel and accomodation, dealing with visitors, filing, researching & reporting information, organising and supporting meeting, using information technology, using a telephone system, teamwork, personal behaviour and problem solving.

Course Content
This course includes the following:

• NVQ Level 2 (2 compulsory units and 3 optional units)
• Technical Certificate in Business and Administration Level 2
• Key Skills in Application of Number and Communication
• Employment Rights and Responsibilities
• Assessment in the Workplace
  

Portfolio Requirements
You will be responsible for collecting evidence from your workplace

Personal Requirements
Good organisational skills
Ability to work as part of a team

The duration of this programme is 18 months - 2 years.